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Human Factors in Tourism: A Layperson's Approach

Human Factors in Tourism: A Layperson's Approach

Hardcover

Series: Design Science and Innovation

Business GeneralGeneral ArchitectureGeneral Construction & Renovation

ISBN10: 9819970652
ISBN13: 9789819970650
Publisher: Springer Nature
Published: Nov 11 2023
Pages: 81
Weight: 0.65
Height: 0.47 Width: 6.30 Depth: 9.37
Language: English

The textbook covers the application of human factors in different facets of tourism and hospitality industry. It talks about appropriate ambience creation for guests, so they can enjoy their stay. This book enumerates different human factors aspects of dealing with tourists, conducting guided tours, or ensuring that tourists are completely satisfied from the tour in detail but in a layperson's language. This book discusses details of the application of human factors in the tourism sector. This book aims to fill the gap between the literature available on tourism that deals with people and human factors that deals with the interaction among people, space, and products. This book aids the students and instructors in understanding and teaching different human factors issues in this sector. Further, this book will help professionals in the industry in providing quality services to their clients.

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Mukhopadhyay, Prabir

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General Architecture