Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Harnessing Emotion AI for Customer Support and Employee Wellbeing

Harnessing Emotion AI for Customer Support and Employee Wellbeing

Mrabet, Jihene
Boudagga, Soumaya
Sharma, Ridhima

Paperback

Business GeneralInvesting & FinanceGeneral Computers

Publisher Price: $215.00

ISBN13: 9798337336596
Publisher: Igi Global Scientific Publishing
Published: Jul 10 2025
Pages: 542
Weight: 2.05
Height: 1.09 Width: 7.00 Depth: 10.00
Language: English
Emotion AI transforms the way organizations interact with both customers and employees by enabling systems to recognize, interpret, and respond to human emotions. In customer support, emotion AI creates more empathetic and responsive service experiences by analyzing voice tone, facial expressions, and text sentiment to tailor interactions in real-time. In the workplace, it enhances employee wellbeing by monitoring stress levels, detecting burnout signals, and promoting mental health through support systems. By integrating emotion AI into business operations, businesses may improve service quality while fostering a healthier, more emotionally intelligent work culture. Harnessing Emotion AI for Customer Support and Employee Wellbeing explores how advanced AI can drive positive changes in business operations, environmental sustainability, and personal well-being. It delves into the transformative potential of emotion AI, designed to analyze and respond to human emotions. This book covers topics such as digital technology, service sectors, and sentiment analysis, and is a useful resource for business owners, computer engineers, academicians, researchers, and data scientists.

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