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Interaktion Und Koordination: Das Feld Sozialer Dienstleistungen
Paperback
Business GeneralGeneral SociologyPoverty & Social Work
ISBN13: 9783658024598
Publisher: Springer Nature
Published: Oct 31 2014
Pages: 204
Weight: 0.64
Height: 0.50 Width: 5.83 Depth: 8.27
Language: German
In diesem Band wird die in der wissenschaftlichen Debatte bislang wenig beachtete Wechselbeziehung zwischen Interaktions- und Koordinationsarbeit am Beispiel sozialer Dienstleistungen beleuchtet: Koordinationsarbeit bildet beispielsweise eine wesentliche Voraussetzung für gelungene Interaktionsarbeit; Koordinationsarbeit beinhaltet selbst auch Interaktionsarbeit. Der Zusammenhang zwischen Interaktions- und Koordinationsarbeit wird in theoretisch-konzeptioneller Hinsicht und auf Basis empirischer Befunde aus verschiedenen Handlungsfeldern sozialer Dienstleistungen hin entfaltet. Auf dieser Grundlage werden Gestaltungsansätze für eine nachhaltige Arbeitsqualität von Interaktions- und Koordinationsarbeit sowie ein erweitertes Produktivitätsverständnis sozialer Dienstleistungen aufgezeigt.
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