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50 Tipps Für Einen Besseren Kundenservice - Band 6
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ISBN10: 3749754993
ISBN13: 9783749754991
Publisher: Tredition Gmbh
Published: Nov 8 2019
Pages: 200
Weight: 0.54
Height: 0.42 Width: 5.83 Depth: 8.27
Language: German
ISBN13: 9783749754991
Publisher: Tredition Gmbh
Published: Nov 8 2019
Pages: 200
Weight: 0.54
Height: 0.42 Width: 5.83 Depth: 8.27
Language: German
Mit diesem sechsten Band setzt junokai die beliebte Reihe 50 Tipps für einen besseren Kundenservice in bewährter Tradition fort - mit inzwischen über 300 wertvollen Tipps, um den eigenen Kundenservice noch kundenorientierter, schneller, besser, moderner und kostengünstiger zu machen. Die Berater der junokai GmbH veröffentlichen auf der unternehmenseigenen Webseite in den Tipps der Woche wöchentlich neue, spannende und aktuelle Themen aus ihrem Beratungsalltag. Jedes Jahr fasst junokai diese Tipps in einem neuen Buch zusammen und schafft damit ein wertvolles Kompendium aller wichtigen Themen im Kundenservice. Strategische Themen wie beispielsweise Digitalisierung und Robotics werden hier ebenso behandelt wie tägliche operative Aufgabenstellungen aus Einsatzplanung, Mitarbeiterbetreuung oder Reporting. Und auch Themen aus Sales, Marketing und Kundenbindung werden behandelt. Kurz, prägnant und auf den Punkt geschrieben lassen sich die Tipps gezielt nachschlagen und nutzen. Das Buch dient als Inspiration und Ideenquelle für die eigene Arbeit am und mit dem wertvollsten Gut des Unternehmens: Dem Kunden. In den vergangenen Jahren hat sich ungebrochen gezeigt: Service macht den Unterschied.
4 different editions
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50 Tipps Für Einen Besseren Kundenservice - Band 7: Die "Tipps der Woche" von den Beratern der junokai GmbH
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