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La gestion de proximité
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ISBN13: 9798176959598
Publisher: Independently Published
Published: Sep 25 2026
Pages: 164
Weight: 0.50
Height: 0.38 Width: 6.00 Depth: 9.00
Language: French
Publisher: Independently Published
Published: Sep 25 2026
Pages: 164
Weight: 0.50
Height: 0.38 Width: 6.00 Depth: 9.00
Language: French
Dans un contexte marqué par des attentes croissantes des citoyens et des employés, ainsi que par la nécessité d'améliorer continuellement la qualité des services et les performances des organisations, la gestion de proximité s'impose comme une approche particulièrement pertinente. Elle constitue une véritable philosophie de gouvernance, fondée sur la présence, l'écoute, le dialogue, la confiance, la responsabilité, la participation et la reconnaissance. Elle place le citoyen, ses besoins, ses attentes et ses capacités d'initiative au coeur de l'action collective. Contrairement aux modes de gestion traditionnels, souvent caractérisés par une prise de décision centralisée, une communication essentiellement descendante et une certaine distance entre les responsables et les acteurs de terrain, la gestion de proximité privilégie la concertation, la participation et le rapprochement entre les différents acteurs. Qu'elle soit mise en oeuvre dans une entreprise industrielle, une administration publique, un chantier, un établissement de santé, une collectivité territoriale, une association ou toute autre organisation, elle constitue un levier essentiel d'amélioration de la performance, de renforcement de la cohésion et d'accroissement de l'efficacité collective.
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