Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Electronic Engagement: A Guide for Public Sector Managers

Electronic Engagement: A Guide for Public Sector Managers

Chen, Peter

Paperback

Series: Australia and New Zealand School of Government (Anzsog)

Technology & EngineeringGeneral Political Science

ISBN10: 1921313099
ISBN13: 9781921313097
Publisher: Australian Natl Univ Pr
Published: Mar 1 2007
Pages: 122
Weight: 0.64
Height: 0.33 Width: 6.93 Depth: 9.84
Language: English
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a 'must read' for policy and program practitioners who are considering options for electronic engagement.

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General Political Science

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