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Engineering and Management of It-Based Service Systems: An Intelligent Decision-Making Support Systems Approach

Engineering and Management of It-Based Service Systems: An Intelligent Decision-Making Support Systems Approach

Paperback

Series: Intelligent Systems Reference Library, Book 55

Technology & EngineeringGeneral Computers

ISBN10: 3662510375
ISBN13: 9783662510377
Publisher: Springer Nature
Published: Aug 27 2016
Pages: 232
Weight: 0.77
Height: 0.52 Width: 6.14 Depth: 9.21
Language: English
Knowledge Management in ITSM: Applying the DIKW Model.- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution.- DSS based IT Service Support Process Reengineering using ITIL: A Case Study.- Managing Cloud Services with IT Service Management practices.- Towards semantic support for business process integration Roberto.- Integrating ERP with Negotiation tools in Supply Chain.- Adaptive Applications: Definition and Usability in IT-based Service Systems Management.- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management.- Improving Decision-Making for Clinical Research and Health Administration.- Improving IT Service Management with Decision-Making Support Systems.

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