Sign-In
Cart
Emotional Labor
Paperback
Series: Elements in Histories of Emotions and the Senses
Please select the version of book you would like to purchase.
ISBN10: 1009616285
ISBN13: 9781009616287
Publisher: Cambridge University Press
Published: Jul 23 2026
Pages: 82
Weight: 0.27
Height: 0.17 Width: 6.00 Depth: 9.00
Language: English
ISBN13: 9781009616287
Publisher: Cambridge University Press
Published: Jul 23 2026
Pages: 82
Weight: 0.27
Height: 0.17 Width: 6.00 Depth: 9.00
Language: English
In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. She saw the emotional constraints that commercial interests place on workers as part of capitalism's increasing encroachment on our bodies, minds, and hearts. Since her original research, there has been an explosion of interest in studying emotional labor in all manner of jobs and social roles. Empirical studies have explored the connections between emotional labor and job outcomes, as well as the relationship to social class, gender, and race. The term has struck a nerve not only with work scholars, but the public more broadly. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.
Also from
Cottingham, Marci D.
Also in
General Political Science
Solidarity: The Past, Present, and Future of a World-Changing Idea
Hunt-Hendrix, Leah
Taylor, Astra
Hardcover
$14.99
Capitalism and the Camera: Essays on Photography and Extraction
Coleman, Kevin
James, Daniel
Paperback
$28.45
The Craftivist Collective Handbook: Projects, Stories and Methods for Your Gentle Protests
Corbett, Sarah P.
Hardcover
$19.99
Guerrilleros and Neighbours in Arms: Identities & Cultures of Anti-Fascist Resistance in Spain
Marco
Paperback
From $24.99
Battling the Big Lie: How Fox, Facebook, and the Maga Media Are Destroying America
Pfeiffer, Dan
Hardcover
$10.99
Urban Revolutions: Urbanisation and (Neo-)Colonialism in Transatlantic Context
Kipfer, Stefan
Paperback
$43.50
Nonstate Warfare: The Military Methods of Guerillas, Warlords, and Militias
Biddle, Stephen
Hardcover
$67.50
By the Light of Burning Dreams: The Triumphs and Tragedies of the Second American Revolution
Talbot, David
Talbot, Margaret
Hardcover
$27.54
Requiem for the American Dream: The 10 Principles of Concentration of Wealth & Power
Chomsky, Noam
Paperback
From $12.99
An Enemy Such as This: Larry Casuse and the Fight for Native Liberation in One Family on Two Continents Over Three Centuries
Correia, David
Hardcover
From $12.99
Turning the Tide: U.S. Intervention in Central America and the Struggle for Peace
Chomsky, Noam
Paperback
From $11.99
Democracy Incorporated: Managed Democracy and the Specter of Inverted Totalitarianism
Wolin, Sheldon S.
Paperback
$11.99
The Persuaders: At the Front Lines of the Fight for Hearts, Minds, and Democracy
Giridharadas, Anand
Hardcover
$10.99
Grassroots Rising: A Call to Action on Climate, Farming, Food, and a Green New Deal
Cummins, Ronnie
Paperback
From $10.99
Everyday Life and Politics in Nineteenth Century Mexico: Men, Women, and War
Wasserman, Mark
Paperback
$44.93
Broken News: Why the Media Rage Machine Divides America and How to Fight Back
Stirewalt, Chris
Paperback
From $9.99
With Liberty and Justice for Some: How the Law Is Used to Destroy Equality and Protect the Powerful
Greenwald, Glenn
Hardcover
$35.14
Doing History from the Bottom Up: On E.P. Thompson, Howard Zinn, and Rebuilding the Labor Movement from Below
Lynd, Staughton
Paperback
$18.95
Towards Collective Liberation: Anti-Racist Organizing, Feminist Praxis, and Movement Building Strategy
Crass, Chris
Paperback
From $9.99
China Wakes: The Struggle for the Soul of a Rising Power
Kristof, Nicholas D.
Wudunn, Sheryl
Paperback
From $8.99
The Clash of Globalizations: Neo-Liberalism, the Third Way and Anti-Globalization
Kiely, Ray
Paperback
$30.00
Regime Change: Inside the Imperial Presidency of Donald Trump
Haberman, Maggie
Swan, Jonathan
Hardcover
$30.60
The College Scam: How America's Universities Are Bankrupting and Brainwashing Away the Future of America's Youth
Kirk, Charlie
Hardcover
$35.99
Separation of Church and Hate: A Sane Person's Guide to Taking Back the Bible from Fundamentalists, Fascists, and Flock-Fleecing Frauds
Fugelsang, John
Hardcover
From $17.99
The U.S. Constitution: A Comprehensive and Annotated Guide for the Modern Reader
Murray, Melissa
Hardcover
$27.00
American Struggle: Democracy, Dissent, and the Pursuit of a More Perfect Union: An Anthology
Meacham, Jon
Hardcover
$34.20
The Hundred Years' War on Palestine: A History of Settler Colonialism and Resistance, 1917-2017
Khalidi, Rashid
Paperback
From $11.99
The Crooked Places Made Straight: Reflections on the Moral Meaning of America
Warnock, Raphael G.
Hardcover
$27.00
Into the Wood Chipper: A Whistleblower's Account of How the Trump Administration Shredded Usaid
Enrich, Nicholas
Hardcover
From $19.99
The Elijah Mandate: A Call to Courageous Faith in a Hostile World
Tsarfati, Amir
Piflaks, Tolik
Paperback
$18.04
The Invisible Coup: How American Elites and Foreign Powers Use Immigration as a Weapon
Schweizer, Peter
Hardcover
$30.88
Ordinary People, Extraordinary Times: How to Reclaim Your Power, Fight for Freedom, and Reimagine Democracy
Perryman, Skye
Paperback
$15.29
Live Laugh Love: The Secret History of White Christian Women and the World They Made
Kobes Du Mez, Kristin
Hardcover
$30.39
The Lost Founder: James Wilson and the Forgotten Fight for a People's Constitution
Wegman, Jesse
Hardcover
$27.00
Last Branch Standing: A Potentially Surprising, Occasionally Witty Journey Inside Today's Supreme Court
Isgur, Sarah
Hardcover
$28.80
If Anyone Builds It, Everyone Dies: Why Superhuman AI Would Kill Us All
Soares, Nate
Yudkowsky, Eliezer
Hardcover
From $19.99
The Jakarta Method: Washington's Anticommunist Crusade and the Mass Murder Program That Shaped Our World
Bevins, Vincent
Paperback
$19.79
There Is No Place for Us: Working and Homeless in America (Pulitzer Prize Winner)
Goldstone, Brian
Paperback
$18.00
American Scoundrel: Roy Cohn's Dark Journey from Joe McCarthy to Donald Trump
Goldmark, Susan
Bird, Kai
Hardcover
$28.80
Country of Lords: Neo-Aristocrats, Social Darwinists, Tech Utopians, and the Long Fight Against Equality in America
Phillips-Fein, Kim
Hardcover
$31.50
There Is No Place for Us: Working and Homeless in America (Pulitzer Prize Winner)
Goldstone, Brian
Hardcover
$28.50
Fear and Fury: The Reagan Eighties, the Bernie Goetz Shootings, and the Rebirth of White Rage
Thompson, Heather Ann
Hardcover
From $19.99
The Origins of Totalitarianism: With a New Introduction by Anne Applebaum
Arendt, Hannah
Applebaum, Anne
Paperback
$19.79
Alito: The Justice Who Reshaped the Supreme Court and Restored the Constitution
Hemingway, Mollie
Hardcover
$30.40