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Embassy Management: Actions Are Needed to Increase Efficiency and Improve Delivery of Administrative Support Services: GAO-04-511

Embassy Management: Actions Are Needed to Increase Efficiency and Improve Delivery of Administrative Support Services: GAO-04-511

Paperback

General Political Science

ISBN10: 1289034583
ISBN13: 9781289034580
Publisher: Bibliogov
Published: Jun 26 2013
Pages: 122
Weight: 0.51
Height: 0.26 Width: 7.44 Depth: 9.69
Language: English
Costs for overseas posts' administrative support services have risen nearly 30 percent since fiscal year 2001, reaching about $1 billion in 2003. These costs are distributed among 50 agencies through the International Cooperative Administrative Support Services (ICASS) system, which was designed to reduce costs and provide quality services in a simple, transparent, and equitable manner. Since ICASS was implemented in 1998, its performance has not been systematically reviewed. GAO was asked to examine (1) whether ICASS has led to efficient delivery of administrative services and (2) whether ICASS is an effective mechanism for providing quality services.

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General Political Science