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Domestic Workers Talk: Language Use and Social Practices in a Multilingual Workplace
Paperback
Series: Language at Work, Book 9
LinguisticsGeneral PsychologyImmigration & Refugees
ISBN13: 9781800416741
Publisher: Multilingual Matters Limited
Published: Jan 16 2024
Pages: 146
Weight: 0.53
Height: 0.35 Width: 6.14 Depth: 9.21
Language: English
Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian-American employer as well as the company's Hispanophone and Lusophone employees. Power asymmetries in internal communication demonstrate the employer's legitimated domination over her employees and her L1 Portuguese as a form of linguistic capital. Employees' resourcefulness and multicompetence - rather than quantifiable levels of English-language proficiency - determine the extent to which they rely on language brokering to facilitate communication with their customers, directly impacting their agency. The book contributes to current debates on extra-linguistic modes of communication in multilingual settings and thematic analyses of care work, migration, communication and the role of English.
1 different editions
Also available
Domestic Workers Talk: Language Use and Social Practices in a Multilingual Workplace
Gonçalves, Kellie
Schluter, Anne Ambler
Hardcover
Also from
Gonçalves, Kellie
Domestic Workers Talk: Language Use and Social Practices in a Multilingual Workplace
Gonçalves, Kellie
Schluter, Anne Ambler
Hardcover
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