Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Decision Support Systems

Decision Support Systems

Naura, Marc

Paperback

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ISBN10: 3659522899
ISBN13: 9783659522895
Publisher: Lap Lambert Academic Pub
Published: Jun 17 2014
Pages: 352
Weight: 1.14
Height: 0.79 Width: 6.00 Depth: 9.00
Language: English
How do we ensure that scientific tools, techniques and outputs (e.g. models, software, analytical techniques) are used in the 'applied world' of industry and government? Many expensive software, models and research outputs are not used, or fail at the implementation stage. In this book, we investigate the factors affecting the uptake of a group of software called Decision Support Systems (DSS) in organisations. We particularly concentrate on the study of DSS interactions with organisational culture, and the 'frictions' that assumptions taken in their design may generate with existing work practice and organisational beliefs, potentially leading to their rejection by users. We further propose a methodology for developing DSS that accounts for organisational and cultural factors, with the aim of increasing user acceptance and uptake. We demonstrate the application of the proposed methodology in a case study with a major environmental organisation in the United Kingdom.

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