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Customer Focus - It Depends on the Ands: 42 Principles for Successful Digitalization Projects

Customer Focus - It Depends on the Ands: 42 Principles for Successful Digitalization Projects

Hardcover

General Computers

ISBN10: 3347512928
ISBN13: 9783347512924
Publisher: Tredition Gmbh
Published: Mar 24 2022
Pages: 228
Weight: 0.78
Height: 0.56 Width: 5.00 Depth: 8.00
Language: English
Digitalization is the buzzword on everyone's lips. The intensity, speed and volume of the process are increasing dynamically. Yet - how do you do it right? What principles apply for successful, customer-focused digitalization projects? What are the factors that really matter? What role and tasks will you need to take on within your company? In the 42 chapters of this book, Christian Peter provides you with practical and proven principles for successful digitalization projects. They comprehensively examine all of the crucial dimensions, from the right mindset to the right people and partners, from issues critical to success to effective action. It's not heavy on theory and light on practice, but specific, tangible and grounded in today's realities. You can start right away.

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General Computers