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Conversations with Things: UX Design for Chat and Voice
Paperback
General ComputersIndustrial Design
ISBN13: 9781933820262
Publisher: Rosenfeld Media
Published: Apr 20 2021
Pages: 320
Weight: 1.32
Height: 0.70 Width: 6.00 Depth: 8.90
Language: English
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating-sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.
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