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Confronting Without Offending: Positive and Practical Steps to Resolving Conflict
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ISBN13: 9780736921497
Publisher: Harvest House Publ
Published: Mar 1 2009
Pages: 192
Weight: 0.46
Height: 0.47 Width: 5.58 Depth: 8.46
Language: English
Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken.
- effective and compassionate techniques for handling conflict
- practical strategies for resolving conflict
- how personality types influence discussions
- suggestions for minimizing defensiveness
- ideas for developing and promoting cooperation
Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
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