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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Comptia A+ Guide to It Technical Support

Comptia A+ Guide to It Technical Support

Hardcover

General Computers

Currently unavailable to order

ISBN13: 9798214409665
Publisher: Cengage Learning
Published: May 29 2026
Weight: 6.20
Height: 1.95 Width: 8.63 Depth: 11.14
Language: English
Andrews/Shelton/Schmelz/Jaqua Jr.'s CompTIA A+ Guide to IT Technical Support, 12th Edition, brings clarity to IT fundamentals and skills needed for support roles. Its visual, step-by-step approach uses CompTIA A+ Exam objectives to train learners to diagnose, install, maintain, troubleshoot and network computer hardware and software to sharpen communication skills and deliver clear, confident, customer-first support. Core and advanced topics are blended to emphasize the application of skills across Windows 10/11, macOS, Linux, mobile devices, cloud, virtualization, scripting, security, Active Directory and AI. Lab manuals, interactive simulations, live virtual machine labs and auto-graded MindTap activities let students test ideas, solve problems and sharpen skills as they build competence toward success on the 220 1201/1202 exams and excel as IT technicians or administrators.

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Andrews, Jean

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General Computers