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Communicating Emotion at Work
Hardcover
Series: Key Themes in Organizational Communication
Business GeneralGeneral Sociology
ISBN13: 9780745648958
Publisher: Polity Pr
Published: Nov 21 2011
Pages: 200
Weight: 0.90
Height: 0.90 Width: 5.90 Depth: 8.30
Language: English
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
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