Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Conscientious consumer, negligent citizen?

Conscientious consumer, negligent citizen?

Vasconcelos, Michel

Paperback

General Sociology

ISBN10: 6208630258
ISBN13: 9786208630256
Publisher: Our Knowledge Publishing
Published: Feb 5 2025
Pages: 124
Weight: 0.39
Height: 0.29 Width: 6.00 Depth: 9.00
Language: English
Taking an ethnographic study at Procon Vitória as a starting point, we analyzed the relationship between consumption and citizenship, based on the following question: is being a consumer being a citizen in Brazil? We studied the complaints arising from conflicts in consumer relations, characterized as social dramas, formalized at the consumer protection institution. The aim was to identify the reasons that encouraged consumers to take their complaints to Procon Vitória. The hypothesis is that they did so more because of a moral insult than a legal right. We begin by describing the conditions in which the ethnographic material was collected and reflecting on this experience. Next, we discuss consumption as a socio-cultural process, taking it as a central aspect of contemporary Western societies, characterized as consumer societies. We also discuss citizenship in the Brazilian context, especially from the point of view of the notions of individual and person. Finally, we evaluate the relationship between consumption, the individual, the person and citizenship, suggesting differences between the categories consumer and customer.

Also from

Vasconcelos, Michel

View All

Also in

General Sociology

View All