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Chatbot Research and Design: 4th International Workshop, Conversations 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers
Paperback
ISBN13: 9783030682873
Publisher: Springer
Published: Feb 3 2021
Pages: 219
Weight: 0.73
Height: 0.49 Width: 6.14 Depth: 9.21
Language: English
The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
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