Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide

Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide

John, Saqib Javed
Ali, Muhammad Zeeshan

Paperback

Series: Engagement Management

Business GeneralGeneral ComputersTest Prep

ISBN13: 9798247511908
Publisher: Independently Published
Published: Feb 8 2026
Pages: 152
Weight: 0.47
Height: 0.33 Width: 6.00 Depth: 9.00
Language: English
The role of the ServiceNow Engagement Manager has evolved into one of the most critical success factors in modern digital transformation initiatives. Beyond technical understanding, this role demands strong stakeholder management, delivery governance, value realization, and the ability to align platform capabilities with business outcomes. The Certified ServiceNow Engagement Manager (TMA-CSEM) has been designed to formalize and elevate these competencies.

This book is part of the TecMan Academy ServiceNow Professional Certification Series, created to address a growing industry need: professionals who can successfully lead ServiceNow engagements from initiation to value realization. It is not intended to be a purely technical guide, nor is it a generic project management reference. Instead, it focuses on the intersection of strategy, delivery, governance, and customer success within ServiceNow programs.

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