Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management

The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management

Horoba, Helge

Paperback

General Computers

ISBN10: 3911677073
ISBN13: 9783911677073
Publisher: Helge Horoba, Moorkoppel 13b, 21465 Wentorf B
Published: Feb 22 2026
Pages: 412
Weight: 2.09
Height: 0.84 Width: 8.50 Depth: 11.00
Language: English
With clear explanations, practical frameworks, and a focus on real business outcomes, this book empowers you to move from reactive adoption to proactive strategy, ensuring your IT services deliver genuine value in an AI-driven world.

Easily grasp the impact and value of AI relevant innovations via the Thoughtworks Tech Radar wich is applied to a the well known field of IT Service Management i.e. ITIL Practices.

A map defines what's out there, a map defines all the options where you could go, a map provides an lightweight overview of a complex reality around us: This books aims to provide a map for the thrilling journey to great services navigating all the every-changing and amazing AI opportunities around.

Also in

General Computers

View All