How to Disagree Without Being Disagreeable: Getting Your Point Across With the Gentle Art of Verbal Self-Defense

How to Disagree Without Being Disagreeable

Getting Your Point Across With the Gentle Art of Verbal Self-Defense

Paperback
Pub. price: $18.95

ISBN10: 0471157058 ISBN13: 9780471157052 Publisher: Jossey-Bass Inc Pub Published: Apr 8 1997 Weight: 0.65lbs. Height: 9.00" Width: 6.50" Depth: 0.50" Language: English

Publisher's Comments

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to: * Keep domestic disagreements from escalating * Deliver criticism to coworkers, employers, or employees * Handle aggressive, negative comments about race, politics, or religion * Provide discipline without increasing hostility * Use language that reduces tension and creates rapport in every situation

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