Customer Satisfaction Is Worthless Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Customer Satisfaction Is Worthless Customer Loyalty Is Priceless

How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Hardcover
Pub. price: $30.00

ISBN10: 188516730X ISBN13: 9781885167309 Contributors: Gitomer, Jeffrey Publisher: Bard Published: Sep 1 1998 Pages: 288 Weight: 1.30lbs. Height: 9.50" Width: 6.25" Depth: 1.25" Language: English

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Windows.NET is the latest version of Microsoft's flagship network operating system. Exam 70-278, Managing a Microsoft Window's.NET Network Environment, is a required networking operating systems exams for the MCSA certification, and can be applied as an elective for the MCSE certification. This exam does not replace the Windows 2000 version (70-217), as Microsoft has decided to allow both the Windows 2000 and Window .NET Server tracks of the MCSA and MCSE programs to run concurrently. This study guide for individuals preparing for the Managing a Microsft Windows .NET Network Environment exam is accompanied by a CD which contains hundreds of sample exam questions, electronic flashcards for PC, Pocket PCs and Palm handhelds, along with the entire book on PDF.

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