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3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Employee Customer Service Guide: Using customer service as a tool for career development and competitive advantage.

The Employee Customer Service Guide: Using customer service as a tool for career development and competitive advantage.

Paperback

Business General

ISBN13: 9798687204019
Publisher: Independently Published
Published: Sep 17 2020
Pages: 98
Weight: 0.34
Height: 0.23 Width: 6.00 Depth: 9.00
Language: English

Are you looking for a guide to understanding customer needs, customer service skills and best practices for employees? Then this is what you need.

As technology and the needs of the service industry keep changing, customer expectations are also changing rapidly. Customer service is becoming a major tool used by many organizations to differentiate themselves from their competitors and lead in the market. Recruiters now put a lot of emphasis on customer service skills and culture fit when recruiting new employees.

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Business General