Business Writing
Featured Items
The Pin Drop Principle: Captivate, Influence, and Communicate Better Using the Time-Tested Methods of Professional Performers
The Pin Drop Principle
Captivate, Influence, and Communicate Better Using the Time-Tested Methods of Professional Performers
Hardcover      ISBN: 1118289196
"Tap into the powerful techniques of professional actors and great communicators The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting. By activating "objective" and "intention"--the main tools of actors (and great communicators)--business people can give their messages meaning and relevance, so the recipients walk away knowing why the message is important and what is in it for them. Empowers business professionals with performance-based delivery techniques--from storytelling to vocal dynamics--essential to becoming a great communicator Written for anyone wishing to engage listeners, establish instant credibility, influence key decision makers, and create a positive lasting impression Based on the Pinnacle Method, one of the most popular and groundbreaking communication skills training methods The Pin Drop Principle is an accessible resource for anyone who routinely needs to present ideas to large or small groups, convey feedback effectively, conduct difficult conversations, and persuade others"--
How to Win Friends & Influence People
How to Win Friends & Influence People
Paperback      ISBN: 0671027034
Provides suggestions for successfully dealing with people both in social and business situations
Made to Stick: Why Some Ideas Survive and Others Die
Made to Stick
Why Some Ideas Survive and Others Die
Hardcover      ISBN: 1400064287
A groundbreaking resource for those who need to deliver a memorable message introduces six key principles that help make messages stick--simplicity, unexpectedness, concreteness, credibility, emotions, and stories--and explains how to incorporate each of these factors into the creative thought process. 100,000 first printing.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Even When It Is Off Base, Unfair, poorly Delivered, and, Frankly, You're Not In The Mood
Thanks for the Feedback
The Science and Art of Receiving Feedback Well, Even When It Is Off Base, Unfair, poorly Delivered, and, Frankly, You're Not In The Mood
Paperback      ISBN: 0143127136
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development-but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback isso crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we've got it backwards and show us why the smart money is on educating receivers- in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education"--
A Word a Day: A Romp Through Some of the Most Unusual and Intriguing Words in English
A Word a Day
A Romp Through Some of the Most Unusual and Intriguing Words in English
Paperback      ISBN: 0471230324
Offers 250 words from the founders of the world's No 1 word-lovers' Web site. This collection of English words is useful for writers, scholars, and crossword puzzlers. It is organized around weekly themes, and offers readers a different word for each day of the week in various categories.
Full Voice: The Art and Practice of Vocal Presence
Full Voice
The Art and Practice of Vocal Presence
Paperback      ISBN: 1605099228
What is your voice saying about you? Your voice matters. Based on your tone and expression alone listeners make up their minds about you before they even process the meaning of your words. And if what you say is at odds with how you say it, they can miss your message altogether. Barbara McAfee offers a fun, tested method to harness the power of your voice to become a more effective and flexible communicator. She identifies five distinct vocal sounds—earth, fire, water, metal, and air—explaining how to cultivate each one. You’ll learn how to use your voice to support the meaning and message you want to convey. Using this book along with her free online practice videos you’ll experience an authentic shift in how you express yourself – and how you listen to others as well. You’ll discover how opening your full voice connects you to sources of untapped potential, power, and aliveness.
The Vulgar Tongue: Green's History of Slang
The Vulgar Tongue
Green's History of Slang
Hardcover      ISBN: 0199398143
"The Vulgar Tongue tells the full story of English language slang, from its origins in early British beggar books to its spread in American and Australian culture in the eighteenth century"--
How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
How to Talk to Anyone
92 Little Tricks for Big Success in Relationships
2nd Edition    Paperback      ISBN: 007141858x
"You'll not only break the ice, you'll melt it away with your new skills." -- Larry King "The lost art of verbal communication may be revitalized by Leil Lowndes." -- Harvey McKay, author of “How to Swim with the Sharks Without Being Eaten Alive” What is that magic quality makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?" What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book How to Talk to Anyone (Contemporary Books, October 2003) Lowndes offers 92 easy and effective sure-fire success techniques-- she takes the reader from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed book you’ll find: - 9 ways to make a dynamite first impression - 14 ways to master small talk, "big talk," and body language - 14 ways to walk and talk like a VIP or celebrity - 6 ways to sound like an insider in any crowd - 7 ways to establish deep subliminal rapport with anyone - 9 ways to feed someone's ego (and know when NOT to!) - 11 ways to make your phone a powerful communications tool - 15 ways to work a party like a politician works a room - 7 ways to talk with tigers and not get eaten alive In her trademark entertaining and straight-shooting style, Leil gives the techniques catchy names so you'll remember them when you really need them, including: "Rubberneck the Room," "Be a Copyclass," "Come Hither Hands," “Bare Their Hot Button,” “The Great Scorecard in the Sky," and "Play the Tombstone Game,” for big success in your social life, romance, and business. How to Talk to Anyone, which is an update of her popular book, Talking the Winner's Way (see the 5-star reviews of the latter)is based on solid research about techniques that work! By the way, don't confuse How to Talk to Anyone with one of Leil's previous books, How to Talk to Anybody About Anything. This one is completely different!
Blindspots: 21 Good Reasons to Think Before You Talk
Blindspots
21 Good Reasons to Think Before You Talk
Paperback      ISBN: 1620554461
Examines 21 unquestioned assumptions that cloud our collective consciousness • Reveals faulty thinking and conceptual blindspots that distort beliefs in science, philosophy, and spirituality--from “the universe exploded from nothing in a Big Bang
Envisioning Information
Envisioning Information
Hardcover      ISBN: 0961392118