Business Writing
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The Vulgar Tongue: Green's History of Slang
The Vulgar Tongue
Green's History of Slang
Hardcover      ISBN: 0199398143
"The Vulgar Tongue tells the full story of English language slang, from its origins in early British beggar books to its spread in American and Australian culture in the eighteenth century"--
Because Internet: Understanding the New Rules of Language
Because Internet
Understanding the New Rules of Language
Hardcover      ISBN: 0735210934
"A linguistically informed look at how our digital world is transforming the English language. Language is humanity's most spectacular open-source project, and the internet is making our language change faster and in more interesting ways than ever before. Internet conversations are structured by the shape of our apps and platforms, from the grammar of status updates to the protocols of comments and @replies. Linguistically inventive online communities spread new slang and jargon with dizzying speed. What's more, social media is a vast laboratory of unedited, unfiltered words where we can watch language evolve in real time. Even the most absurd-looking slang has genuine patterns behind it. Internet linguist Gretchen McCulloch explores the deep forces that shape human language and influence the way we communicate with one another. She explains how your first social internet experience influences whether you prefer "LOL" or "lol," why ~sparkly tildes~ succeeded where centuries of proposals for irony punctuation had failed, what emoji have in common with physical gestures, and how the artfully disarrayed language of animal memes like lolcats and doggo made them more likely to spread. Because Internet is essential reading for anyone who's ever puzzled over how to punctuate a text message or wondered where memes come from. It's the perfect book for understanding how the internet is changing the English language, why that's a good thing, and what our online interactions reveal about who we are"--
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations
Tools for Talking When Stakes Are High
Paperback      ISBN: 0071401946
Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
Don't Get Me Wrong!: The Global Gestures Guide
Don't Get Me Wrong!
The Global Gestures Guide
Paperback      ISBN: 3981337093
From A as in Australia to Z as in Zimbabwe, this fun, informative and beautiful guide reveals surprising meanings of everyday hand gestures.
Public Opinion
Public Opinion
Paperback      ISBN: 0684833271
The Art of Possibility
The Art of Possibility
Hardcover      ISBN: 0875847706
Aims to provide us a deep sense of the powerful role that the notion of possibility can play in every aspect of our lives. This title features simple practices that are based on two premises: that life is composed as a story ("it's all invented") and that, with new definitions, much more is possible than people ordinarily think.
Perfecting Your Pitch: How to Succeed in Business and in Life by Finding Words That Work
Perfecting Your Pitch
How to Succeed in Business and in Life by Finding Words That Work
Paperback      ISBN: 0142181226
" A New York Times bestselling author reveals how to find the right words for every situation Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those andother crucial situations is planned, effective communication. And yet, it is the tool people most often fail to use. In Perfecting Your Pitch, expert consultant and negotiator Ronald M. Shapiro presents his system of scripting, outlined efficiently as the Three D's: Draft, Devil's Advocate, Deliver. Using real-life examples, Shapiro walks readers step-by-step through the process of creating an effective message, preparing for counterarguments, and delivering the results with confidence and grace across a broad range of situations. He also provides an excellent menu of stories and model scripts for communication challenges affecting business, family, friends and consumers. Reaching out to readers of Difficult Conversations and Getting to Yes, PerfectingYour Pitch introduces a simple but powerful system we can all use for great results"--
Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Even When It Is Off Base, Unfair, poorly Delivered, and, Frankly, You're Not In The Mood
Thanks for the Feedback
The Science and Art of Receiving Feedback Well, Even When It Is Off Base, Unfair, poorly Delivered, and, Frankly, You're Not In The Mood
Paperback      ISBN: 0143127136
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development-but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback isso crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we've got it backwards and show us why the smart money is on educating receivers- in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education"--
Conversation: A History of a Declining Art
Conversation
A History of a Declining Art
Paperback      ISBN: 0300123655
Essayist Stephen Miller pursues a lifelong interest in conversation by taking an historical and philosophical view of the subject. He chronicles the art of conversation in Western civilization from its beginnings in ancient Greece to its apex in eighteenth-century Britain to its current endangered state in America. As Harry G. Frankfurt brought wide attention to the art of bullshit in his recent bestselling On Bullshit, so Miller now brings the art of conversation into the light, revealing why good conversation matters and why it is in decline. Miller explores the conversation about conversation among such great writers as Cicero, Montaigne, Swift, Defoe, Lady Mary Wortley Montagu, and Virginia Woolf. He focuses on the world of British coffeehouses and clubs in “The Age of Conversation” and examines how this era ended. Turning his attention to the United States, the author traces a prolonged decline in the theory and practice of conversation from Benjamin Franklin through Hemingway to Dick Cheney. He cites our technology (iPods, cell phones, and video games) and our insistence on unguarded forthrightness as well as our fear of being judgmental as powerful forces that are likely to diminish the art of conversation.
Think Like a Lawyer Don't Act Like One
Think Like a Lawyer Don't Act Like One
Paperback      ISBN: 9063693079
Think Like a Lawyer Don't Act Like One provides strategies to solve conflicts. Based on principles, research, and real life examples ranging from Harvard University, Mikhail Gorbatsjov, two kissing boxers, and Sun Tze to John Rambo, Think Like a Lawyer Don't Act Like One can be used when dealing with grumpy police officers, angry neighbors, unwilling debtors, nasty lawyers, and other conflict seekers. Each strategy is thoroughly tested and can be used at the kitchen table, on the street, and in the boardroom. All seventy-five rules are illustrated in a funny way.