Business Self Help
Featured Items
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations
Tools for Talking When Stakes Are High
Paperback      ISBN: 0071401946

How do you discuss the future of your child with a teacher who recommends he retake a year of school? What if your child has described this same teacher as constantly singling him out and tormenting him over the course of a year? This volume provides an approach to those conversations in life that are both most difficult and most necessary.

Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company
Only the Paranoid Survive
How to Exploit the Crisis Points That Challenge Every Company
Paperback      ISBN: 0385483821
Andy Grove, founder and former CEO of Intel shares his strategy for success as he takes the reader deep inside the workings of a major company in Only the Paranoid Survive.

Under Andy Grove's leadership, Intel became the world's largest chip maker and one of the most admired companies in the world. In Only the Paranoid Survive, Grove reveals his strategy for measuring the nightmare moment every leader dreads--when massive change occurs and a company must, virtually overnight, adapt or fall by the wayside--in a new way.

Grove calls such a moment a Strategic Inflection Point, which can be set off by almost anything: mega-competition, a change in regulations, or a seemingly modest change in technology. When a Strategic Inflection Point hits, the ordinary rules of business go out the window. Yet, managed right, a Strategic Inflection Point can be an opportunity to win in the marketplace and emerge stronger than ever.

Grove underscores his message by examining his own record of success and failure, including how he navigated the events of the Pentium flaw, which threatened Intel's reputation in 1994, and how he has dealt with the explosions in growth of the Internet. The work of a lifetime, Only the Paranoid Survive is a classic of managerial and leadership skills.
Ethics and Hrd: A New Approach to Leading Responsible Organizations
Ethics and Hrd
A New Approach to Leading Responsible Organizations
Paperback      ISBN: 0738205648

As corporations become increasingly more powerful, their decisions have a larger impact on the social and ecological landscape both domestically and internationally. In Ethics and HRD, Tim Hatcher shows how human resource development departments can foster ethical consciousness and play an important role in transforming their organizations into responsible corporate citizens. He describes the relationship between ethical leadership, social responsibility, and HRD and shows how to synthesize them into a new and more sustainable paradigm for HRD. The first book of its kind, it will serve as a guide for managers, human-resource professionals, and students of HRD alike.

Don't Fire Them, Fire Them Up: Motivate Yourself and Your Team
Don't Fire Them, Fire Them Up
Motivate Yourself and Your Team
Paperback      ISBN: 0684800500
Don't Fire Them, Fire Them Up is a real-world story of winning in business by motivating employees in the most positive way possible--nurturing them, showing that you value their accomplishments, and giving them the skills and the responsibility to become winners.

Frank Pacetta, the hard-working man who engineered the drastic performance turnarounds of Xerox's Cleveland and Columbos sales staffs, gives the reader the same techniques he uses to build a winning business team:

* How to develop trust and create loyalty
* How to generate enthusiasm and excitement
* How to establish feedback and accountability
* How to rebuild an organization, and then lead and energize it
* How to put the organization on top and keep it there year after year

This book is check-full of practical, proven tips on leadership and management, everything from motivation to communication to all the nuts and bolts of selling successfully. And Pacetta has included his Top Ten Tips (and created Ten More Top Tips), which were featured in The Wall Street Journal and which have been copied and posted on office bulletin boards across the country.
Getting Past No: Negotiating in Difficult Situations
Getting Past No
Negotiating in Difficult Situations
Paperback      ISBN: 0553371312

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

- Stay in control under pressure
- Defuse anger and hostility
- Find out what the other side really wants
- Counter dirty tricks
- Use power to bring the other side back to the table
- Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want
Creating the Work You Love: Courage, Commitment, and Career
Creating the Work You Love
Courage, Commitment, and Career
Paperback      ISBN: 0892815426

In this unique and provocative look at work, career counselor Rick Jarow argues for a return to the concept of vocation--finding a calling instead of a job.

Traditional career guides inventory the individual skills, talents, and abilities that correlate to specific existing jobs. Creating the Work You Love presents a unique alternative approach, using self-reflective exercises based on the seven chakras, to help you determine the elements you need to create a life filled with meaning and purpose.

Jarow believes that it is possible to live and act from the most authentic part of oursleves, and to express our strongest values, energies, and talents through our work in the world. Concentrating on the attributes associated with each of the body's energy centers, or chakras, Dr. Jarow helps us form a bridge between our personal priorities and the external activities of the work world. Once this bridge is established, strategies are developed to find a career that nourishes all aspects of our lives.
Flawless Consulting: A Guide to Getting Your Expertise Used
Flawless Consulting
A Guide to Getting Your Expertise Used
Hardcover      ISBN: 0787948039

The second edition of the "consultant's bible" is here

For over fifteen years, consultants--both internal and external--have relied on Peter Block's landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition. Anyone who must communicate in a professional context--and who doesn't?--will use the lessons taught in this book for years to come

"Who would have thought the 'consultant's bible' could be improved upon? Count on Peter Block--the consulting profession's very own revolutionary--to push us to confront and struggle with the paradoxes inherent in our work."
--Candace Thompson, organization development consultant, First Chicago NBD--A Bank One Company

"Block has distilled years of experience into a wise, down-to-earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you're an old pro, Block's insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person."
--Barry Oshry, president, Power & Systems, Inc.; author of Seeing Systems and Leading Systems

Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in Thepeople's Republic of China
Chinese Business Etiquette
A Guide to Protocol, Manners, and Culture in Thepeople's Republic of China
Paperback      ISBN: 0446673870

East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions.

The 17 Essential Qualities of a Team Player: Becoming the Kind of Person Every Team Wants
The 17 Essential Qualities of a Team Player
Becoming the Kind of Person Every Team Wants
Hardcover      ISBN: 0785274359

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed from the inside out.

The qualities Maxwell teaches quickly take you to the heart of teamwork. Anybody can understand them and apply them -- whether at home, on the job, at church, or on the ball field. If you learn the 17 essential qualities of a team player, you can become the kind of person every team wants. If everyone on your team does it, there will be no holding you back.

Principle-Centered Leadership
Principle-Centered Leadership
Paperback      ISBN: 0671792806
From the author that brought you the New York Times bestseller The 7 Habits of Highly Effective People comes a foundational guide to leadership.

How do individuals and organizations survive and thrive amid tremendous change?

Why are efforts to improve organizations failing despite the millions of dollars in time, capital, and human effort being spent on them?

How do we unleash creativity, talent, and energy within ourselves--and others--in the midst of pressure?

Is it realistic to believe that balance among personal, family, and professional life is possible?

Stephen R. Covey demonstrates that the answer to these and other dilemmas is principle-centered leadership, a long-term, inside-out approach to developing people and organizations. The key to dealing with the challenges that face us today is to develop a principle-centered core within both ourselves and our organizations. Dr. Covey offers insights and guidelines that can help you apply these principles both at work and at home--leading not just to a new understanding of how to increase quality and productivity, but also to a new appreciation of the importance of building personal and professional relationships. The result is a more balanced, more rewarding, and more effective life.