Business, General
Featured Items
The Art of the Market: Two Centuries of American Business As Seen Through Its Stock Certificates
The Art of the Market
Two Centuries of American Business As Seen Through Its Stock Certificates
Hardcover      ISBN: 1556709382
A survey of the art of stock certificates traces fluctuations in the market, and the culture, for two hundred years.
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Discovering the Soul of Service
The Nine Drivers of Sustainable Business Success
Hardcover      ISBN: 0684845113
A former National President of the American Marketing Association goes beyond the scope of his previous works to explore how flourishing service companies maintain over the long term the level of good service that got them started. 25,000 first printing. Tour.
The Change Masters: Innovation and Entrepreneurship in the American Corporation
The Change Masters
Innovation and Entrepreneurship in the American Corporation
Paperback      ISBN: 0671528009
The Trusted Advisor
The Trusted Advisor
Paperback      ISBN: 0743212347
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice
If Only We Knew What We Know
The Transfer of Internal Knowledge and Best Practice
Hardcover      ISBN: 0684844745
Tells how to identify internal best practices and disseminate this knowledge throughout the company
Leadership Is an Art
Leadership Is an Art
Paperback      ISBN: 0440503248
Explores leadership as an art that must be felt, experienced, and created and discusses how to apply leadership abilities and a sense of integrity to business management situations
The Millionaire Next Door: The Surprising Secrets of America's Wealthy
The Millionaire Next Door
The Surprising Secrets of America's Wealthy
Paperback      ISBN: 0671015206
Offers insight into the worlds of the everyday millionaire, describing their typical professions, homes, assets, and resources, and includes information on how to improve and succeed financially. Reprint. Tour.
The Leadership Engine: How Winning Companies Build Leaders at Every Level
The Leadership Engine
How Winning Companies Build Leaders at Every Level
Paperback      ISBN: 0887309313
An expert on organizational change shows executives and managers how to cultivate leadership qualities at every level of their businesses by fostering an atmosphere that nurtures initiative and by developing a communicable corporate vision. Reprint.
Redhook: Beer Pioneer
Redhook
Beer Pioneer
Hardcover      ISBN: 1568581068
Presents a behind-the-scences look at Seattle's Redhook Ale Brewery from its start in 1982 to national prominence
The Emperors of Chocolate: Inside the Secret World of Hersbey and Mars
The Emperors of Chocolate
Inside the Secret World of Hersbey and Mars
Paperback      ISBN: 0767904575
An intimate look inside the secretive world of chocolate explores the history of the Hershey and Mars corporations, the paranoid executives who protect their secrets, the spies who attempt to steal them, and lawyers hired to defend the business. Reprint.