Minasi believes it's time to get mad at the industry that allows such things to happen. From his unique vantage point, he delivers an incisive and highly readable expose that calls computer makers and consumers to account. He reveals how companies inexcusably get away with thumbing their nose at quality, and tells what all of us can do to stop it.
Now in its fourth edition, Fundamentals of Information Systems has been heavily revised and reorganized, yet continues to offer a concise overview of information systems fundamentals in a short, nine-chapter format. Seasoned authors Ralph Stair and George Reynolds weave the fundamentals of managing information systems into an understandable and engaging text.
Sealed cd rom
Accounting for Growth is a study of information systems in American business during the quarter-century before World War I, a period that saw the birth of the large modern corporation as the dominant form of American enterprise. The book takes as its starting point the way in which the Dow Chemical Company constructed and reconstructed its internal information systems during years of rapid growth and technological change in the chemical industry. The book also discusses how changes in information systems affected Dow's organization and management, as well as the extent of its technological innovation.
During this period, Dow transformed itself from a small, single-product firm, which sold all its output through a national cartel, into a technologically dynamic, vertically integrated firm selling pharmaceutical, agricultural, and industrial chemicals throughout the world. These organizational and strategic changes required changes in the firm's information systems, which measured and recorded what occurred within the firm, particularly in the areas of monitoring and planning. Most of these changes were incremental and were initiated by Dow's managers, who relied heavily on the expertise of large stockholders associated with other firms.
The book examines the impact of the accounting profession and its new standards in cost accounting on the development of information systems at Dow. It compares Dow's accounting practices to those of other manufacturing firms as well as to the emerging ideas of accountants and engineers about how information systems should be designed. Despite urging from professional accountants, Dow declined to include allocated overhead in its calculation of product costs, relying instead on measures of average variable cost except when it was making prospective investment decisions. Such innovations changed both the information available to managers and the incentives that followed.
These information changes encouraged Dow's master strategy of product diversification (moving into new markets and out of some large but less profitable ones) and vertical integration, rather than cooperation with cartels, which controlled distribution as well as output decisions.
"Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic process to realize the economic benefits of the IT investment and provides a clear A-Z methodology for business to bridge this gap. This book is clearly written for all levels and backgrounds in business management and is a must-do for those whose business involves IT, is considering IT, or would like to significantly tailor IT investments for their economic advantage."
--Professor Richard P. Wool, University of Delaware, President and CEO, Cara Plastics Inc.
"Tony Murphy addresses the difficult question of the value of IT investments head on. He translates an elegant theory into effective practice. The case studies in the book effectively reinforce his key messages."
--Dr. Dermot Moynihan, Senior Vice President, World Wide Chemical Development, GlaxoSmithKline
"This book is the answer to most CIOs' need for a well-structured, pragmatic, and easily implemented set of tools and practices designed to answer the universal problem of managing and measuring IT's contribution to the business. Tony Murphy's unique blend of practical experience, industry best practice, and excellent communication skills provides the reader with a valuable-and highly readable-guide on how best to achieve that elusive objective of reliably realizing the business benefits of IT investments."
--Michael Rice, oup Director of IT, Kerry Group plc
"At Oxfam we are one year into a three-year IT strategy based on the principles Tony Murphy lays out in this book, and there is a real, positive difference in how IT is perceived, and in its real strategic position within the organization. If you have ever wondered just how you can gain strategic alignment for your IT function, and then how to make the practical link to IT investment for the organization, Tony has provided a framework that joins them both."
--Simon Jennings, Head of Information Systems, Oxfam GB
- Govern for value over predictability
- Organize for responsiveness, not lowest cost
- Clarify accountability for outcomes and for decisions along the way
- Strengthen the alignment of autonomous teams
- Move beyond project teams to capability teams
- Break down tool-induced silos
- Choose financial practices that are free of harmful side effects
- Create and retain great teams despite today's "talent crunch"
- Reform metrics to promote (not prevent) agility
- Evolve culture through improvements to structure, practices, and leadership--and careful, deliberate interventions
Emphasizes building the most appropriate model possible from the available data.
* Major focus is on analysis and communication of results to management. Teaches readers how to conduct a management science study, analyze different situations, break down the steps of problem-solving, write a business report, and effectively communicate study results to management.
* A supporting CD-ROM is packaged with every book to include three complete additional chapters, additional cases and problems for every chapter, coverage of key algorithms and derivations, a review of statistics, the complete WINQSB package developed by Yih-Long Chang, and Excel files for every chapter.
* Computer Integrated Approach: Use of Excel, WinQSB, and LINDO for windows integrated throughout text for use in solving models.
ARIS (Architecture of Integrated Information Systems) is a unique and internationally renowned method for optimizing business processes and implementing application systems. This book enhances the proven ARIS concept by describing product flows and explaining how to classify modern software concepts. The importance of the link between business process organization and strategic management is stressed. Bridging the gap between the different approaches in business theory and information technology, the ARIS concept provides a full-circle approach-from the organizational design of business processes to IT implementation. With an emphasis on SAP R/3, real-world examples of standard software solutions illustrate these business process frameworks.
This book describes in detail how ARIS methods model and identify business processes by means of the UML (Unified Modeling Language), leading to an information model that serves as the basis for a systematic and intelligent development of application systems. Multiple real-world examples using SAP R/3 illustrate aspects of business process modeling including methods of knowledge management, implementation of workflow systems and standard software solutions, and the deployment of ARIS methods.
The 'IT Productivity Paradox' is the concept that, despite massive investment and resourcing by companies and organizations worldwide in their IT systems, there still seems to be little pay-off. Information systems can no longer be viewed as a support service for a business - information technology now has a lead role to play in the strategic planning processes of any organization. As we move further and further into a technology-based working environment, a critical question is how the value of IT can be measured and evaluated. This book brings together a group of the most eminent academic and practitioner thinkers in the area, to consolidate what we know about best IT evaluation practice in a comprehensive and integrated manner, and also provide new ways forward. The key to understanding the productivity paradox is the methods of IT measurement used. Improved measurement can not only reveal that IT has often been more productive than is believed, but can also focus in on ways in which benefits can be improved across the IT systems life-cycle. Critical areas where improved assessment is essential include development, and better risk analysis; sourcing, including IT outsourcing; and infrastructure, including transforming an organization's IT architecture. The authors also take a look at stakeholder interests as a part of the overall evaluation process. Contributors to this volume have been selected not only for their status in the IS field generally, but also for their reputation in the IT evaluation area. As this topic gains increasing prominence as IT expenditure continues to increase, this book will be an invaluable reference for academics and practitioners alike in the areas of information systems, IT evaluation and assessment and IT management.