Communication in Business
The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience
The Presentation Secrets of Steve Jobs
How to Be Insanely Great in Front of Any Audience
1st Edition    Hardcover      ISBN: 0071636080
Expanding on his popular online article, a Businessweek.com columnist breaks down the ten elements and principles used in presentations by the cofounder of Apple and Pixar and explains how to use them to add dazzle to any presentation or seminar.
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations
Tools for Talking When Stakes Are High
Paperback      ISBN: 0071771328
Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
We Have a Deal: How to Negotiate With Intelligence, Flexibility and Power
We Have a Deal
How to Negotiate With Intelligence, Flexibility and Power
Paperback      ISBN: 1785781650
Negotiation is the most important skill you can develop to get what you want in business and life. But we often struggle to do it effectively. We fail to recognize opportunities, we prepare poorly or we let ourselves be led by others or by our own fear. Natalie Reynolds, negotiation expert and CEO of negotiation consultancy Advantage Spring, will teach you how to avoid these pitfalls, to keep cool and in control, and to achieve what you want, every time ? whether you’re responsible for large deals at work or simply renegotiating your cell phone contract. We Have a Deal goes beyond negotiation theory, exploring the unwritten rules of deal making and influencing. Not only will you master the practical skills of negotiating like a pro, you’ll also develop an appreciation of why it matters, and why others react the way they do in certain negotiating situations. From developing a flexible approach, to overcoming obstructive behavior and other obstacles, this book will help you to understand the underlying motivations and get the best out of every deal.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Crucial Accountability
Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
2nd Edition    Paperback      ISBN: 0071829318
Furnishes a selection of tools to help resolve controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in whatorder, and how to motivate people without threats.
Feedback and Other Dirty Words: Why We Fear It, How to Fix It
Feedback and Other Dirty Words
Why We Fear It, How to Fix It
Paperback      ISBN: 1523085223
"A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow. Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises andstrategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all. When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively"--
Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity
Visual Meetings
How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity
Paperback      ISBN: 0470601787
"Use eye-popping visual tools to energize your people! Just as social networking has reclaimed the Internet for human interactivity and co-creation, the visual meetings movement is reclaiming creativity, productivity, and playful exchange for serious work in groups. Visual Meetings explains how anyone can implement powerful visual tools, and how these tools are being used in Silicon Valley and elsewhere to facilitate both face-to-face and virtual group work. This dynamic and richly illustrated resourcegives meeting leaders, presenters, and consultants a slew of exciting tricks and tools, including graphic recording, visual planning, story boarding, graphic templates, idea mapping, etc.; creative ways to energize team building, sales presentations, staff meetings, strategy sessions, brainstorming, and more; getting beyond paper and whiteboards to engage new media platforms; understanding emerging visual language for leading groups. Unlocking formerly untapped creative resources for business success, Visual Meetings will help you and your team communicate ideas more effectively and engagingly"--
The Art of Social Media: Power Tips for Power Users
The Art of Social Media
Power Tips for Power Users
Hardcover      ISBN: 1591848075
By now it's clear that whether you're promoting a business, a product, or yourself, social media is near the top of what determines your success or failure. And there are countless pundits, authors, and consultants eager to advise you. But there’s no one quite like Guy Kawasaki, the legendary former chief evangelist for Apple and one of the pioneers of business blogging, tweeting, Facebooking, Tumbling, and much, much more. Now Guy has teamed up with Peg Fitzpatrick, who he says is the best social-media person he’s ever met, to offer The Art of Social Media?the one essential guide you need to get the most bang for your time, effort, and money. With over one hundred practical tips, tricks, and insights, Guy and Peg present a bottom-up strategy to produce a focused, thorough, and compelling presence on the most popular social-media platforms. They guide you through the steps of building your foundation, amassing your digital assets, going to market, optimizing your profile, attracting more followers, and effectively integrating social media and blogging. For beginners overwhelmed by too many choices as well as seasoned professionals eager to improve their game, The Art of Social Media is full of tactics that have been proven to work in the real world. Or as Guy puts it, ?great stuff, no fluff.
Comic-Con and the Business of Pop Culture: What the World's Wildest Trade Show Can Tell Us About the Future of Entertainment
Comic-Con and the Business of Pop Culture
What the World's Wildest Trade Show Can Tell Us About the Future of Entertainment
Hardcover      ISBN: 0071797025
Describes the annual comic book convention held in San Diego, California which has evolved from a fan-based gathering into a media event that attracts entertainment industry professionals with a major impact on popular culture.
Communicating the New: Methods to Shape and Accelerate Innovation
Communicating the New
Methods to Shape and Accelerate Innovation
Paperback      ISBN: 1118394178
A practical toolkit describes and demonstrates communication methods for the various stages of the design thinking and innovation process, introducing core concepts for managing complexity, accelerating synthesis and diffusing important knowledge. Original.
Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time
Fierce Conversations
Achieving Success at Work & in Life, One Conversation at a Time
Paperback      ISBN: 0425193373
An expert in corporate communication shows readers how to make the most of their conversations by communicating clearly and forcefully, offering helpful advice on how to overcome barriers to meaningful conversation, confront tough issues, inspire followers, and leverage new skills for frictionless debate. Reprint.