Etiquette
The Asshole Survival Guide: How to Deal With People Who Treat You Like Dirt
The Asshole Survival Guide
How to Deal With People Who Treat You Like Dirt
Paperback      ISBN: 1328511669
“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion
Choosing Civility: The Twenty-Five Rules of Considerate Conduct
Choosing Civility
The Twenty-Five Rules of Considerate Conduct
Paperback      ISBN: 0312302509
Presented by the co-founder of the Johns Hopkins Civility Project, an eloquent guide to thoughtful behavior and common decency presents twenty-five rules for connecting successfully with others, revealing how to apply each rule to everyday life to make your life, as well as the lives of others, more comfortable and fulfilling. Reprint. 35,000 first printing.
Etiquette Rules!: A Field Guide to Modern Manners
Etiquette Rules!
A Field Guide to Modern Manners
Paperback      ISBN: 1577151631
Etiquette Rules! succinctly explains everything you need to know to successfully maneuver the world today; from properly serving high tea, to giving the perfectly tasteful toast. We need only to look around our communities or visit social media to know there is an etiquette crisis. With rudeness rampant and civility on life support, it’s time for of us to take a hard look at ourselves to determine if we are contributing to the problem or combating it. Enter: Etiquette Rules! A Field Guide to Modern Manners, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy while we work, play, drive, dine, and shop in our physical and virtual communities. Etiquette Rules!jettisons the old-school notion that etiquette is nothing but stuffy rules on how to properly hold a teacup. Modern etiquette is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, whether you're building personal and business relationships, demonstrating respect for others, or trying to live a life that flow more smoothly.
The Art of the Personal Letter: A Guide to Connecting Through the Written Word
The Art of the Personal Letter
A Guide to Connecting Through the Written Word
Hardcover      ISBN: 076792827x
In a practical guide to creating meaningful and memorable written messages, the author of The Art of the Handwritten Note explains how to write a well crafted letter to suit a variety of circumstances, ranging from condolence and congratulations to illness, fund-raising, and more. 20,000 first printing.
Culture Smart! Spain
Culture Smart! Spain
Paperback      ISBN: 1857338383
For many, Spain conjures up images of rapacious conquistadors, the unworldly Don Quixote, brave bullfighters, fiery flamenco dancers, and brilliant artists. All true enough—but how does the reality conform to these stereotypes? The Spanish people are certainly distinctive. Visitors are often astounded by their vitality, entranced by their friendliness, and driven mad by their frequent indulgence of their friends and relatives. They tend to be proud, passionate, spontaneous, generous, and loyal; they can also be procrastinators, individualistic to a fault, suspicious, and, not least, very noisy! Spain has had a major impact on European and world history. This is the nation that enjoyed a golden age of enlightenment, that discovered America and gathered in its riches, and that left the great legacy of its culture and its language, today spoken by over four hundred million people. In the early twentieth century, Spain suffered a bitter civil war and a stultifying dictatorship, from which it emerged in the late seventies to become again an integral part of Europe and the international arena. Culture Smart! Spain explores the complex human realities of modern Spanish life. It describes how history and geography have created both regional differences and shared values and attitudes. It reveals what the Spaniards are like at home, and in business, and how they socialize. It prepares you for their boundless energy and widespread religious devotion; and offers practical tips on how to behave and make the very most of your visit. The better you understand the Spanish people, the more you will be enriched by your experience of this vital, warm, and varied country—where the individual is important, and the enjoyment of life is paramount.
Culture Smart! Switzerland
Culture Smart! Switzerland
2nd Edition    Paperback      ISBN: 1857338448
There is far more to Switzerland than beautiful scenery, chocolate, watches, faceless bankers, and spotless cities. The real Switzerland is full of surprises and anything but bland. This small, rugged, landlocked country at the heart of Europe has been a confederation since the first three cantons came together in a defensive alliance in 1291. Four national languages are spoken within its borders. Its present twenty-six cantons are largely autonomous and retain their individual characters. In this grassroots democracy real power lies with the people, who exercise it directly through frequent referendums. “Swissness
Emily Post's The Gift Of Good Manners: A Parent's Guide To Raising Respectful, Kind, Considerate Children
Emily Post's The Gift Of Good Manners
A Parent's Guide To Raising Respectful, Kind, Considerate Children
Paperback      ISBN: 006093347x
A guide on how to raise etiquette-savvy children is organized by age and covers such topics as values and ethics, respect for oneself and others, verbal and written communications, social occasions, and classroom behavior.
Miss Manners Minds Your Business
Miss Manners Minds Your Business
Paperback      ISBN: 0393349853
This tongue-in-cheek guide to workplace etiquette equips readers with the practical, pertinent and politically correct advice necessary to win the job, keep the job and leave the job with sanity and dignity intact.
Modern Etiquette for a Better Life: Master All Social and Business Exchanges
Modern Etiquette for a Better Life
Master All Social and Business Exchanges
Paperback      ISBN: 1624143253
An expert at presenting herself, Diane Gottsman shows readers how to maintain proper, modern etiquette through building relationships, being authentic and putting others at ease, with simple, easy-to-read tips and tricks and graphics. You can learn how to fine-tune the skills you already have, learn to communicate more effectively and create more general, social interaction. With Diane, you can be your best, most charming self. While classic etiquette is certainly valuable, it might not always be practical in today’s society. Diane is the leading modern etiquette expert and a popular media resource. Her engaging demeanor and straightforward approach to daily etiquette dilemmas are current, informative, stylish and fun. Among the most challenging skills to master as an adult is mastering etiquette in social, business and holiday exchanges. Situational etiquette varies greatly, depending on the time, place and people that surround you.
Passive Aggressive Notes: Painfully Polite and Hilariously Hostile Writings
Passive Aggressive Notes
Painfully Polite and Hilariously Hostile Writings
Paperback      ISBN: 0061630594
A darkly whimsical treasury of angry notes as collected by the creator of PassiveAggressiveNotes.com is comprised of whiteboard messages, Post-It reminders, and other nagging entreaties written by faux friendly people wanting relief from unpaid bills, unwashed dishes, loud music, and other irritants. Original. 50,000 first printing.